Cup North Privacy Policy

This privacy notice discloses the privacy practices for Cup North Ltd and our mailing list and website; http://www.cupnorth.co.uk.

This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

• What information we collect;

• With whom it is shared;

• How it can be corrected;

• How it is secured;

• How policy changes will be communicated; and

• How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data

Registration

In order to purchase a ticket for one of our events, during registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Photography

We will document all of our events through the use of an event photographer. This imagery may be used in marketing via our website and social media channels. If you do not want an image of you taken at the event shared via our channels, please get in touch via email to hello@cupnorth.co.uk

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Marketing Communications

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to third party marketing at any time by updating your preferences with us. To do this follow the "Update your preferences" link at the bottom of any Cup North email.

We offer regular emails to let you know about our products and services and to inform you of the latest Cup North activities, such as events, education, research and insights.

You can update your communications preferences and stop receiving any future emails at any time by following the convenient links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately. If you believe you have received unwanted, unsolicited emails sent by or purporting to be from Cup North, please forward a copy of that email with your comments to hello@cupnorth.co.uk.

How Long Will We Retain Your Personal Data?

We will hold your personal information on our systems for as long as you remain engaged with the relevant activity.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

If you’ve indicated an interest in taking part in one of our events, we’ll retain your data for a period of three years from the point that you last engage with us.

If you feel that we are not abiding by this privacy policy, you should contact us via email at hello@cupnorth.co.uk